The second keynote speaker of the Conference Day of last year was Carlos Mendes Aguiar from PostNL

With over 20 years of experience in e-commerce, Carlos has a proven track record in commerce, development of business and developing strategic partnerships. As the Commercial director Parcels and Ecommerce Benelux of PostNL, Carlos leads the change in e-commerce with the biggest e-commerce players in the Benelux. 

Carlos is an energetic and committed general manager with broad experience in "Business to Business to Customers" environments. Passionate, hardworking and entrepreneurial. Customer focused, honest and value driven. Strong in increasing the market orientation through in depth analysis, customer understanding, visualizing thoughts, strategy, focus and commitment.

Keynote talk: Shaping logistics

E-commerce has developed rapidly over the past 20 years and COVID-19 has fasten the growth of the e-commerce market even more. In this presentation we will tell you about our journey of becoming an e-commerce player and shaping e-commerce and logistics together with our customers. Our purpose is to deliver special moments, and our ambition is to be “Your favourite deliverer”. The corona pandemic has shown that our role in society has become more important in these difficult times. We will tell you more about the impact of the pandemic to our business and marketing tactics.