08.30-09.00 Welcome: Breaker Breakfast
09.00-09.15 Opening remarks
09.15-10.00 Lecture 1: prof. dr. Verhoef – Marketing department RuG
10.00-10.45 Lecture 2: Irma Winkenius – NS
10.45-11.10 Junami apple break
11.10-11.50 Lecture 3: Michel Jansen - Total Identity
11.50-12.00 Leeflang thesis award
12.00-13.00 Lunch
13.00-15.00 Workshops & Seminars
15.00-15.20 Break
15.20-16.00 Lecture 4: Tom Wilms - Grolsch
16.00-17.15 Parallel sessions: Plenary experience (SmartNose & Accenture) or Experience sessions
17.15-17.45 Lecture 5: Yorick van Baarsel - Bacardi
17.45-17.55 Closing remarks
18.00-19.30 On location 'Academie voor Management' networking reception
18.00- ... Social drinks in city centre